Terms & Conditions

Our Terms & Conditions are Once an order has been checked and agreed in writing letter or by email/what’s app by the customer.  After confirmation, the customer is obliged to accept delivery pay the agreed price and adhere to the payment terms of the order.  Title of the goods remains with Shuja Empire until payment is made in full.

All orders below 1500 USD/Euro, plus VAT will remain 100% payment with the order confirmation before production begins.  Trade credit terms are available by separate negotiations.  On orders over 1500 USD/Euro Shuja Empire will accept a non-refundable deposit of 70% with an order confirmation before production begins.  The remaining 30% balance is to be paid and cleared before dispatch.  Whilst every effort will be made to deliver orders to the 5-6 weeks target, this is a target and due to seasonal trends this can be extended at any time even after an order has been confirmed, The target is not guaranteed and not contractual.

If Shuja Empire has failed to comply with the confirmed customer order instruction or the product is faulty.  We will happily exchange the product.  The goods must be retained in unused condition and the cost of any loss or damage will be borne by the customer.

Through confirmation of this order you have full permission for the use of any logos and accept full responsibility for any subsequent actions taken by parties associated with said logos.

reach us any time: sales@shujaempire.com

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